General conditions of use

  1. Once the gift card is loaded with funds, it can be used in all participating CALIDA stores listed in the section on the left.

  2. Valid only in CALIDA managed stores, not valid in stores owned by franchise partners.

  3. Valid only in the issuing country of the gift card.

  4. The gift card must be presented when paying at the checkout.

  5. The gift card is not personalized and is transferable.

  6. Funds on gift cards do not earn interest.

  7. If the gift card remains inactive for a period of 36 months, the card will expire and the value will be forfeited.

  8. The remaining balance can be checked in participating stores, on the receipt or online at

  9. The gift card should be treated like cash. CALIDA shall not be held liable for lost, stolen or damaged cards. Claims can be made only by presenting the card.

  10.  The balance on the gift card can be used to make full or partial payments.

  11. Purchases paid for with a gift card are subject to the general terms and conditions of the applicable CALIDA store where the purchases were made.

  12. Gift cards can be loaded with any amount up to 1000 CHF/Euros; there is no minimum amount.

  13. Funds and remaining balances on the gift card cannot be paid out in cash.

  14. CALIDA reserves the right to refuse the gift card for payment in individual cases if payment is not possible due to technical problems.

  15. CALIDA reserves the right to adapt the conditions of use. Customers will be informed promptly via