Payment Options

What payment options are available?

How does PayPal work?

How does payment by invoice work? (possible only in Switzerland)

What about data security?

How can I redeem my online gift voucher or discount code at Calida.com?

Can I redeem my online gift voucher in a CALIDA Store?

Can I redeem a gift voucher from a CALIDA Store in the Online Shop?

 

What payment options are available?

We currently accept the following payment options:

 

 

How does PayPal work?

PayPal is an online service that you can use to pay for online purchases securely, simply, quickly and at no cost. Your bank or credit card details are stored by PayPal only. They are therefore not sent over the Internet with every online purchase. Paying is as simple as two clicks. Your bank or credit card details on file with PayPal are used so you don’t have to enter them again for every purchase. PayPal payments are fast, so sellers can send the items right away and you should usually get them sooner.

More about PayPal

How does payment by invoice work? (possible only in Switzerland)

Payment by invoice transactions are processed with our partner, Billpay GmbH. You will receive an invoice by e-mail when the merchandise is shipped from the warehouse. The original invoice is also included in your package (without payment slip). You must transfer the invoice amount to our contracting partner, Billpay, within the stated deadline (30 days).

Please pay the invoice within the payment period – reminders are sent out by our contractual partner Billpay and we have no influence over this. 

Please note: for returns, you will receive a new invoice with the adjusted payment amount from our partner Billpay. The payment period will remain unchanged. Please do not adjust the payment amount yourself. If you return all of the items ordered, the invoice can be considered cancelled. 

Purchase on account can be used for all orders up to a maximum of 1,200 CHF, subject to a successful credit check by Billpay GmbH, among other things. Once your credit rating has been checked and the purchase on account has been authorized, the payment is processed in collaboration with Billpay GmbH, which is responsible for collecting payment once the purchase has been made. If you fail to meet your payment obligations within the deadline, your account will in arrears and default interest will apply. Billpay is entitled to charge a reminder fee for every payment reminder sent.

The general terms and conditions of Billpay GmbH shall apply.

We remain responsible for general customer enquiries for purchases on account through Billpay.

What about data security?

We protect our website and connected systems against the loss, destruction, access, modification or dissemination of your data by unauthorised parties in line with the legally prescribed technical and organisational measures. When entering particularly sensitive data (e.g. payment data), we encrypt your data for your security using SSL (Secure Sockets Layer) with at least 128-bit encryption.

 

Gift Vouchers
How can I redeem my online gift voucher or discount code at Calida.com?

Every online gift voucher or discount has a unique code. Enter the code in the shopping bag during the ordering process and then click "REDEEM". The amount is automatically deducted from the subtotal, and the remaining amount to be paid is shown.

 

Can I redeem my online gift voucher in a CALIDA Store?

No, our online gift vouchers can only be redeemed in the Online Shop.

 

Can I redeem a gift voucher from a CALIDA Store in the Online Shop?

No, you can only redeem online gift vouchers, also called discount codes, in our Online Shop.