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How can we help you?

Do you have any questions about your order, a return or any other concerns? Simply select the appropriate category and contact us - we will be happy to help you. You will usually receive an answer from us within 24 hours.

Please note: There may currently be some delays in processing your returns. We are working hard to process all returns as quickly as possible and thank you for your understanding and patience. You will be notified automatically as soon as your return has been processed.

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If your message concerns an order, please include the order number.

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Haven't found what you're looking for? Our customer service will be happy to help you.

Free hotline: +41 41 925 42 22

Availability: Monday to Friday from 9:00 - 17:00

FAQ's - discover our help & advice section

Get detailed information on orders, returns, payments, size advice and care instructions. Our customer service team will help you with any questions you may have about your purchase.

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